a89 Terms and Conditions

Welcome to the a89 platform. These Terms & Conditions ("Terms") apply to the use of the a89.vin website and its associated mobile application ("Platform"). By accessing the Platform or creating an account, you are deemed to have accepted these Terms.

These Terms constitute a legally binding agreement between the entity operating a89 ("a89", "we", "us") and the user ("you", "member"). If you do not agree to these Terms, please do not use the platform.

The latest version of these Terms will always be available on this page. We recommend reviewing it regularly. By logging in to your a89 account, you acknowledge that you have read and understood these Terms.

To use the a89 platform, you must meet the following eligibility requirements:

• You must be at least 18 years of age. Minors are strictly prohibited from opening an account or playing on a89.
• You must reside in a country or region where online gaming is not prohibited by law.
• You must operate the account in your own name and for your own benefit.
• Professional players or anyone directly involved with a match are prohibited from placing bets on that match.
• a89 officers, employees, and their immediate family members are not permitted to play games on the platform.
• You are of sound mind and are using this platform of your own free will.

A89 may request proof of age for verification at any time. A national ID card, passport, or driving licence are accepted as valid documents.

3.1 Registration Process

When registering with a89, you must provide accurate, complete, and up-to-date information. a89 reserves the right to close any account found to contain false or misleading details. Each person may open only one account — if multiple accounts are found, all of them will be closed.

3.2 Account Security

You are solely responsible for keeping your login credentials (username and password) confidential. You are fully accountable for all activity on your account. If you suspect your account has been hacked or accessed without authorisation, contact us immediately.

• Your password must be at least 8 characters long and include uppercase letters, numbers, and special characters.
• Sharing your account with any other person is strictly prohibited.
• Enabling Two-Factor Authentication (2FA) is strongly recommended.
• If you notice any suspicious activity, contact support immediately.

3.3 KYC Verification

Withdrawals above a certain amount at a89 require a completed Know Your Customer (KYC) verification. This involves submitting your national ID and bank account or mobile banking details. KYC verification is typically completed within 24–72 hours.

4.1 Deposit

To make a deposit at a89, you must use a payment method registered in your own name. Deposits from accounts registered to third parties will not be accepted and the funds will be returned. The minimum deposit amount depends on the selected payment method.

4.2 Withdrawal

Withdrawal requests are generally processed within 1–5 business days. However, large withdrawals may be delayed if KYC verification has not been completed. Please keep the following in mind:

• Withdrawals can only be made using the same method used for the original deposit.
• Winnings derived from bonuses are subject to wagering requirements before they can be withdrawn.
• a89 reserves the right to hold withdrawals pending investigation of any suspicious activity.
• A maximum daily withdrawal limit applies — see the deposit page for details.

4.3 Currency

A89 processes all transactions in Bangladeshi Taka (BDT). No foreign currency transactions are supported. a89 is not responsible for any currency conversion fees charged by your mobile banking or bank account.

A89 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms that must be read before claiming. The general bonus policy is outlined below:

• Every bonus carries a wagering requirement (typically 10–30x the bonus amount).
• Each bonus may only be claimed once — any attempt to claim the same bonus multiple times through fraudulent means will result in account termination.
• Bonuses must be used within a set timeframe (typically 7–30 days) or they will expire automatically.
• VIP bonus and reload bonus terms may differ — check each offer's details on the promotions page.
• a89 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Operating multiple accounts to claim bonuses is strictly prohibited.

6.1 General Betting Rules

All betting activity on the a89 platform is conducted fairly and transparently. Game outcomes are determined using RNG (Random Number Generator) certified technology, which cannot be manipulated in any way.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, any bets placed at those odds will be considered void.
• a89 is not responsible for missed bets in live betting caused by internet connectivity issues.
• Bets are generally refunded if a match is cancelled or postponed, though specific rules apply.

6.2 Prohibited Activities

The following activities are strictly prohibited on a89 and will result in permanent account closure:

• Any attempt to fix matches or manipulate outcomes.
• Placing bets using software bots or automated methods.
• Attempting to hack an account or steal another person's information.
• Using the platform for money laundering or illegal fund transfers.
• Claiming bonus benefits through multiple accounts.
• Fraudulent conduct towards other members.

A89 is committed to responsible gaming. We want our members to enjoy gaming as a form of entertainment, not a source of addiction or financial hardship. To support this, a89 offers the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to stay in control of your spending.
• Loss Limit: Option to set a maximum loss limit within a specified time period.
• Cooling-Off Period: Take a break from gaming for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Option to exclude yourself from the platform for a period of 6 months to 5 years.
• Reality Check: Regular reminders about your gaming time at set intervals.

If you feel that gaming is affecting your daily life or financial wellbeing, please contact our support team or Responsible Gaming Visit the page.

A89 always strives to provide the highest quality of service. However, a89 will not be held liable under the following circumstances:

• If a bet is lost due to an internet connection failure.
• If a game does not run properly due to an issue with your device.
• If a game is interrupted due to an issue with a third-party game provider.
• If your account is compromised as a result of sharing your login credentials with another person.
• If services are disrupted due to force majeure events such as natural disasters or cyberattacks.

In all circumstances, a89's maximum liability is limited to the value of the transaction in question.

You can close your a89 account at any time by contacting support. It is advisable to withdraw all remaining balance before closing your account.

A89 may close or suspend your account for the following reasons:

• Breaching these Terms & Conditions.
• If evidence of fraud or fraudulent activity is found.
• If false information is provided or identity verification fails.
• If the account holder is identified as a minor.
• If the account has been inactive for an extended period (over 12 months).

These Terms & Conditions are governed under an international gaming licence. Any disputes or complaints will first be addressed through a89's customer service team. If unresolved, the matter will be referred to a neutral mediator.

If you have a complaint [email protected] Please provide details at the address above. We aim to respond within 48 hours. If the matter cannot be resolved through support, it will be referred to a neutral mediator for resolution.